Terms & Conditions

These Terms & Conditions apply when you browse the Everything Bloom website, create an account or place an order. By using the store, you agree to these terms together with our Privacy Policy and Refunds & Returns Policy.

Products and descriptions

We aim to describe and photograph products accurately. Colours, finishes, packaging and handmade or printed details may vary slightly from the way they appear on a screen. Product availability can change without notice.

Prices, variations and bulk pricing

Prices are shown in Ghana cedis unless stated otherwise. A variable product may have different prices or stock for different options. Where bulk pricing is offered, the applicable unit price depends on the quantity rules displayed on that product page at the time you order.

Placing and accepting an order

Adding an item to your cart does not reserve stock. Your order is submitted when checkout is completed and is subject to stock availability, valid customer information and any required payment confirmation. We may contact you if an item becomes unavailable or if information is needed to fulfil the order.

Payments

Available payment methods are displayed at checkout. Online card and Mobile Money payments are processed through our payment partner. You are responsible for providing accurate payment and contact information and for using a payment method you are authorised to use.

Delivery and pickup

Delivery charges and available fulfilment options are shown at checkout. Please provide a reachable phone number and complete delivery information. Delivery times are estimates and can be affected by destination, order size, stock, courier availability or circumstances outside our reasonable control.

Accounts

If you create an account, you are responsible for keeping your password confidential and for the activity carried out through your account. Please keep your email, phone number and saved addresses accurate.

Returns, refunds and cancellations

Returns, damaged-item claims, refunds and cancellations are handled under our Refunds & Returns Policy. Personalised and branded bulk orders may have additional restrictions once production has started.

Website use

You may use the website for lawful personal or business purchasing. You must not interfere with the website, attempt unauthorised access, misuse customer or product information, or use automated methods in a way that disrupts the service.

Intellectual property

Everything Bloom branding, product photography, website content and design remain the property of Everything Bloom or their respective owners and may not be reproduced commercially without permission.

Service changes and errors

We may correct pricing, stock, description or technical errors and may update or temporarily suspend parts of the website. If an error materially affects an order you have already placed, we will contact you and explain the available options.

Privacy

Our Privacy Policyexplains how customer and order information is handled.

Contact

Questions about these terms or an order can be sent through our Contact page, by email at hello@everythingbloomgh.com, or by phone on 055 182 0422 / 054 173 1129.